This is probably a full stop for us, since our current ticket service (Cayzu) allows users to submit from their portal without creating an account. Features Secure remote access and support TeamViewer Remote With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever. Verbinden Sie sich über die weltweit zuverlässigste Lösung für Remote Access und Support jederzeit mit jedem Gerät und verwalten und überwachen Sie Ihre IT. The TeamViewer integration with ServiceDesk Plus by ManageEngine empowers IT administrators and customer support specialists to remotely and securely access and control corporate devices, provide IT services to internal employees, and troubleshoot technical issues for external customers - all from the ServiceDesk Plus platform. However, much as I like TeamViewer, I am not going to be their recruiter and require all my clients, who are already terrified of security issues, to sign up for anything to submit a support tyicket. Detect and patch vulnerabilities resulting. Gather real-time device information including IP addresses, operating systems, and more. You can also: Monitor your devices and get alerts when your attention is required. That’s why TeamViewer partnered with ManageEngine to integrate TeamViewer remote access, remote control, and augmented reality (AR) remote support seamlessly into the cloud version of ServiceDesk Plus. With TeamViewer Remote you can support users immediately and fully remotely even without the need for software installation. Customers demand high-quality customer support, which has become as important as the product itself when doing business. Heutzutage steigen die monatlichen Kosten für Dienstleistungen immer weiter: TeamViewer dagegen ist für den privaten Gebrauch kostenlos. IT leaders expect this trend to continue as the number and diversity of connected devices is estimated to double in the coming decade. With TeamViewer Remote you can support users immediately and fully remotely even without the need for software installation. Lembrete: Lembre-se de que o envio de um ticket requer uma licena vlida do TeamViewer. The increasing complexity of providing technical support for internal employees and external customers has posed a tremendous challenge to IT and customer support departments globally. Zendesk is a web-based ticket system that offers an elegant solution for ticket management and help desk issues. Se voc no conseguir encontrar uma resposta para sua pergunta aqui na Comunidade ou em nossa Base de conhecimento, pode ser necessrio o envio de um ticket para suporte da TeamViewer. Extend the capabilities of ServiceDesk Plus with TeamViewer remote control and augmented reality support
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